Frequently Asked Questions

Our most frequently asked questions are listed below.  If you do not find an answer to your question, please contact Crest Management.


 

Q.   When do I have to submit an ACC application for approval of work to be done on my house or yard?

A.    You must apply for approval of any work planned that affects the exterior appearance of your house or yard, front or rear. This includes repainting, re-roofing, and fencing. It also includes major changes to landscaping, such as new beds and trees. Pools and spas also require approval. There is an ACC application provided in the Forms section of this website.

   

Q.   How long does it take to get an ACC application approved?

A.   Review can take up to one month. Simple situations, such as repainting with the same color and re-roofing are normally faster. To avoid delays, be sure that you submit all information and color samples requested to avoid delays in processing your request. Approval must be received before work begins or you can be required to undo any work started.

 

Q.   My gate transmitter does not work or how do I obtain a gate remote?

A.     Please fill out the Gate Transmitter/Card order Form provided in the Forms section of this website and mail or fax to ICS.


 

Q.   I live in Lakes of Buckingham, how do I obtain a decal for my car?

A.   Please contact Crest Management at 281-579-0761 to obtain your decal.

 

 Q .   How do I find out about deed restriction requirements?

A.     These are available in the Forms section of this website.

 
 

Q.    Where do I report burned out streetlights?

A.    Centerpoint has a website at www.centerpointenergy.com/outage to report any or problems with streetlights. You may also call Centerpoint Energy at 713-207-2222. Crest Management will also be happy to assist you in reporting these outages, please call 281-579-0761. You will need to have the 6-digit number on the pole and the location (nearest intersection and/or house number) to report problems to either Centerpoint Energy or Crest Management.

 
 

Q.   Where do I report malfunctioning sprinklers?

A.   Call Crest Management at 281-579-0761.

 

Q.   When is trash collection and whom do I call if there is a problem?

A.  Trash Collection days are Monday and Thursday. Please call Best Trash at 281-313-2378 if there is a problem with your trash pickup.

 
 

Q.   How do I volunteer to work on an Association committee?

A.   We’d love to have you join us. Contact Crest Management at 281-579-0761 and express your interest.